Frequently Asked Questions

How long does delivery take?

Standard delivery within Australia typically takes 5-7 business days. Express options are available at checkout for faster delivery to most areas.

What's your return policy?

We offer returns within 30 days of purchase for unused items in original condition. Contact our team to arrange a return and receive a prepaid shipping label.

Are your products safe for all ages?

Our squishy products are designed with safety in mind. Always check individual product age recommendations before purchase, especially for young children.

Do you offer international shipping?

Currently we ship within Australia. For international inquiries, please contact us directly and we'll do our best to assist you.